1. General

CRAMOCENTI GROUP LLC, a Florida limited liability company doing business as FECUNDFIG (“Fecundfig,” “we,” “us,” or “our”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy (together with our Website Terms of Use and any additional data privacy notices on our website or in targeted e-mails) explains how Fecundfig collects, uses, and discloses the personal data of our website visitors, clients, and business contacts (“you”).

Any changes we may make to this Privacy Policy in the future will be posted on this page with an updated “Last Modified” date. Fecundfig is interested in maintaining your privacy while providing you with the best user experience possible. If you have any questions now or during your visit, please contact us at legal@fecundfig.com.

This Privacy Policy and our services/products provided to you are governed by and operated in accordance with the laws of the United States and the State of Florida. If you are located outside of the United States, you use the Website at your own risk. This Privacy Policy applies to the website located at www.fecundfig.com and to all of its subdomains (including, without limitation, harvest.fecundfig.com, intake.fecundfig.com, and any other current or future subdomain of fecundfig.com), as well as to any landing pages, forms, web applications, and online services that link to or reference this Privacy Policy (collectively, the “Website”).

2. Personal Data We Collect

You provide most information when you search, purchase services, post content, participate in a questionnaire, subscribe to our newsletter, or communicate with our customer service team. Specifically, we may collect the following categories of personal data:

2.1 Information You Provide Directly

• Identification information: name, address, telephone number, email address, date of birth, and government-issued identification numbers (such as a social security number where required).
• Account information: username, password, profile photo, and physical address.
• Payment information: credit or debit card numbers, bank routing numbers, tax information, and billing addresses.
• Communications: content of emails, messages, reviews, and other communications you send to us.
• Marketing preferences and survey responses.

2.2 Information Collected Automatically

When you visit or use our Website, we and our service providers may automatically collect certain information, including:

• Device information: IP address, browser type and version, operating system, device identifiers, language settings, and time zone.
• Usage information: pages viewed, links clicked, search terms used, referring websites, session duration, access times, and software crash reports.
• Location information: general location data derived from your IP address; and, where enabled, precise location data derived from GPS-enabled features.
• Cookies and similar technologies: information stored via cookies, web beacons, SDKs, Flash cookies, and other similar tracking technologies (see Section 8 for details).

2.3 Information from Third Parties

We may receive information about you from third-party services, optional programs in which you participate, social media platforms (such as Facebook), and other sources, which we may combine with other information we have about you.

2.4 Mobile Application Data

If you connect using our mobile application, we may collect:

• Geo-location information: continuous or intermittent location data to provide location-based services.
• Mobile device access: access to certain device features such as camera, contacts, microphone, and storage, as enabled in your device settings.
• Mobile device data: device ID, model, manufacturer, operating system version, and IP address.
• Push notifications: with your permission, we may send push notifications about your account or our services.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use your information to:

• Identify and authenticate: verify your identity when you create, access, or manage your account.
• Provide our products and services: process purchases, provide customer support, manage your account, and fulfill our contractual obligations to you.
• Communicate with you: respond to inquiries, send service-related notices and updates, deliver targeted advertisements and content, and send newsletters (where you have consented).
• Improve our systems: understand how our Website is being used and improve its functionality.
• Customize your experience: personalize content, offers, and communications based on your preferences and activities.
• Market and advertise: show you relevant ads on third-party sites and deliver interest-based advertising.
• Exercise our legal rights: detect and prevent fraud, spam, and other violations of our Terms of Use.
• Debug and repair: identify and fix errors that impair the Website’s functionality.
• Create aggregated or anonymous data: develop de-identified data sets for lawful business purposes including analytics and improving our services.
• Comply with the law: respond to legal process, subpoenas, or court orders, and meet applicable regulatory obligations.
• Protect information and prevent fraud: provide technical support, ensure system security, and prevent fraudulent transactions or criminal activity.

We may use algorithms and other automated means to implement any of the above purposes. All SMS, email, and voice communications are subject to the Telephone Consumer Protection Act (47 U.S.C. § 227) and the CAN-SPAM Act. You may revoke consent to receive such communications at any time by replying “STOP” to SMS messages or using the unsubscribe mechanism in emails. Our services may include automated messaging, artificial intelligence, and machine learning features. These tools may involve profiling to optimize marketing strategies. You may opt out of automated decision-making by contacting legal@fecundfig.com. You are solely responsible for ensuring that your use of our messaging and automation features complies with applicable laws, including the TCPA and CAN-SPAM Act.

3.1 Text Messaging (SMS) Programs

When you provide your mobile telephone number and affirmatively opt in (for example, by submitting a form that includes a messaging disclosure, checking a consent checkbox, or texting a keyword), you consent to receive recurring automated text messages from Fecundfig related to the applicable program, which is identified to you at the time of opt-in. Message frequency varies. Message and data rates may apply, and any such charges are billed by your wireless carrier. You may opt out at any time by replying STOP, and you may reply HELP for help. Carriers are not liable for delayed or undelivered messages. Mobile information collected for the delivery of SMS messages, and consent to receive SMS messages, is not shared or sold to third parties or affiliates for their own marketing purposes.

4. Will We Share Your Personal Data with Outside Parties?

We will not sell your personal data to third parties. We generally share personal data only with our contracted service providers and advisors. However, there are other circumstances in which we may share or disclose your personal data:

• Service providers and partners: third parties we engage to perform business-related functions on our behalf, such as payment processing, website hosting, analytics, email delivery, and customer support.
• Business transfers: in the event of a merger, acquisition, sale of assets, restructuring, insolvency, or similar transaction, customer information—including personal data—may be transferred to the acquiring entity. We will use reasonable means to notify you of such a transfer.
• Legal compliance: to comply with any applicable law, legal process, regulatory requirement, or governmental request; to enforce our Terms of Use; or to protect the rights, property, or safety of Fecundfig, our clients, or others.
• With your consent: for any other purpose with your prior written consent.

5. Sensitive Personal Data

We do not generally seek to collect sensitive personal data through this Website. In the limited cases where we do seek to collect such data, we will do so in accordance with applicable data privacy law requirements. The term “sensitive personal data” refers to categories of personal data identified by privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent.

6. Data Retention and Account Termination

We retain personal data for as long as reasonably necessary to provide our services and comply with our legal obligations. If you terminate your user account with us, we will destroy active records containing your personal data within no more than thirty (30) business days from the date of termination; however, we may retain certain information for a longer period as required for legal records, auditing purposes, dispute resolution, compliance with legal obligations, or to fulfill legitimate business needs.

If we terminate your access to the Website, we may retain sufficient information to prevent you from registering again in the future, as permitted by applicable law.

7. Security Measures

We use administrative, technical, and physical security measures to help protect your personal information, including measures designed to protect the security and confidentiality of Customer Data. While we have taken reasonable steps to secure the personal information you provide us, please be aware that no security measures are perfect or impenetrable. No method of data transmission over the Internet can be guaranteed against interception or other types of misuse. Although we take reasonable steps to maintain the security of your information, we cannot guarantee complete security. Certain communications may be monitored or recorded in compliance with the Florida Electronic Communications Privacy Act.

8. Cookies and Other Tracking Technologies

Cookies are text files containing small amounts of information that are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, allowing the website to recognize your device and remember your preferences.

8.1 Types of Cookies We Use

• Session cookies: temporary cookies that are deleted from your device when you close your browser.
• Persistent cookies: remain on your device for a longer period and allow us to recognize your device when you return.
• First-party cookies: set by Fecundfig directly.
• Third-party cookies: set by third-party advertising networks, analytics providers, and other service providers.

8.2 Web Beacons and SDKs

Web beacons (also called “web tags” or “pixels”) are tiny graphics or scripts embedded in online content, videos, advertisements, or emails that communicate information from your device to a server. SDKs are third-party code incorporated into our mobile applications for analytics, social media integration, and advertising purposes.

8.3 Website Analytics and Advertising

We may partner with selected third-party vendors—such as Google Analytics and Google Tag Manager (analytics), Microsoft Clarity (session recording and heatmap analytics), the Meta Pixel (advertising and conversion tracking), and Go High Level (customer relationship management, chat, and intake), among others—to track users’ use of the Website, determine the popularity of certain content, and better understand online activity. By accessing the Website, you consent to the collection and use of your information by these third-party vendors in accordance with their respective privacy policies.

We may also use third-party software to serve ads on the Website, implement email marketing campaigns, and manage other interactive marketing initiatives. For more information about opting out of interest-based advertising, visit the Network Advertising Initiative Opt-Out Tool at www.networkadvertising.org or the Digital Advertising Alliance Opt-Out Tool at www.aboutads.info.

8.4 Managing Cookies

Most browsers allow you to refuse or accept cookies and to delete existing cookies. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies or how to disable cookies altogether. Please note that disabling cookies may affect your ability to use certain features of the Website. For more information about cookies, visit www.allaboutcookies.org.

8.5 Cookie Consent and Your Choices

Where required by applicable law, we present a cookie-consent banner or similar interface when you first visit the Website that allows you to accept all cookies, reject all non-essential cookies, or manage your preferences by category (such as strictly necessary, functional, analytics, and advertising cookies). Strictly necessary cookies are always active because they are required for the Website to function. You may change or withdraw your cookie preferences at any time through the “Cookie Preferences” or “Cookie Settings” link available on the Website.

Certain U.S. state privacy laws treat the use of cookies, pixels, web beacons, software development kits (SDKs), and similar technologies for cross-context behavioral or targeted advertising as a “sale” or “sharing” of personal information. Where applicable, we honor opt-out preference signals, including the Global Privacy Control (GPC), as a valid request to opt out of such sale or sharing for the browser or device from which the signal is sent.

We also use chat features, session-replay or session-recording and heatmap tools (such as Microsoft Clarity), analytics tools (such as Google Analytics and Google Tag Manager), and advertising pixels (such as the Meta Pixel) on certain pages. Where our Website embeds third-party video content (for example, videos hosted on YouTube), your interactions with that content may also be collected by the applicable third-party provider. These tools may collect information about your interactions with the Website, including pages visited, video content viewed, messages submitted through chat or intake features, mouse movements, and actions taken. We use these tools only in accordance with applicable law and this Privacy Policy, and, where required, only after obtaining your consent.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

10. Your Rights

You are entitled to know whether we hold personal data about you and, if we do, to have access to that personal data and require it to be corrected if it is inaccurate. You can exercise these rights by contacting us at legal@fecundfig.com. You can also exercise your right to prevent marketing communications by utilizing opt-out mechanisms in emails we send to you, or by contacting us directly to request removal from our CRM databases.

If you withdraw your consent for the use or disclosure of your personal information for purposes set out in this Privacy Policy, you may not have access to our services, and we may not be able to provide you with all services and customer support.

11. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. The Website is not directed to, and we do not knowingly collect personal data from, children under 13. If you become aware of any data we have collected from children under age 13, please contact us immediately at legal@fecundfig.com.

12. California Privacy Rights (CCPA)

12.1 Categories of Personal Information Collected

We collect the following statutory categories of personal information as defined by the California Consumer Privacy Act (CCPA):

12.2 Your California Privacy Rights

As a California resident, you have the following rights under the CCPA:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, our business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Deletion: You may request that we delete personal information we hold about you, subject to certain exceptions permitted by law (e.g., completing transactions, detecting security incidents, complying with legal obligations).
• Right to Opt Out of Sale: You have the right to direct us not to sell your personal information. Fecundfig does not sell your personal information in the conventional sense (i.e., for money). However, like many companies, we may transfer certain online identifiers or browsing activity to advertising partners, which may constitute a “sale” under the CCPA. To opt out, contact us at legal@fecundfig.com.
• Right to Non-Discrimination: We will not discriminate against you because you exercise any of your California privacy rights, including by charging you different prices, providing a different level of service, or suggesting you will receive different pricing as a result of exercising your rights.

To exercise any of the foregoing rights, please email us at legal@fecundfig.com with your request. We will require you to verify your identity before responding to any rights requests.

13. Information for Users in Nevada

Nevada residents have the right to opt out of the sale of certain “covered information” collected by operators of websites. We currently do not sell covered information as defined under the Nevada Privacy Law (Nev. Rev. Stat. § 603A), and we do not have plans to do so. If you would like to be notified if our practices change, please contact us at legal@fecundfig.com with your name and email address.

13A. Information for Users in Illinois

If you are an Illinois resident, the following additional disclosures apply to you.

Biometric Information

The Illinois Biometric Information Privacy Act (740 ILCS 14/1 et seq.) (“BIPA”) regulates the collection, use, storage, and disclosure of biometric identifiers (such as retina or iris scans, fingerprints, voiceprints, or scans of hand or face geometry) and biometric information derived from them. Fecundfig does not knowingly collect, capture, purchase, receive, or otherwise obtain biometric identifiers or biometric information from users of the Website. If in the future we offer features that collect biometric identifiers or biometric information, we will first provide the notice required by BIPA, obtain your written consent, and publish a compliant data retention and destruction schedule before any such collection occurs.

Electronic Communications and Recordings

Certain communications, including chat sessions, telephone calls, and voice messages, may be monitored or recorded for quality, training, security, and recordkeeping purposes. Where required by law, we will obtain your consent before recording. By using our chat, messaging, or voice features after notice is provided, you consent to such monitoring or recording to the extent permitted by applicable federal and state law.

Website Tracking Technologies

Consistent with Section 8 of this Privacy Policy, we use cookies, pixels, and similar technologies on the Website. Where required, we obtain consent before deploying non-essential tracking technologies, and we honor recognized opt-out preference signals. If you have questions about our use of tracking technologies, please contact us using the information in the “Contact Us” section below.

14. European Union General Data Protection Regulation (GDPR)

Fecundfig exclusively markets and sells its products and services to United States-based organizations and individuals. We do not intentionally collect personal data of residents of the European Union (“EU”). Any incidental collection of EU residents’ data is minimal, not used for marketing, and handled with appropriate safeguards.

If you are an EU resident and would like to request that your data be removed from our systems, please send an email with proof of EU residency to legal@fecundfig.com. We will remove all relevant data to the extent technically feasible and consistent with our legal obligations, and will cooperate with our customers in good faith to address any related requests.

15. Notification of Claims of Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please notify our designated agent for notice of claims of copyright or other intellectual property infringement at:

Please provide our Agent with the following Notice:

• Identify the material on www.fecundfig.com that you claim is infringing, with enough detail so that we may locate it on the website.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by you declaring under penalty of perjury that (1) the above information in your Notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner.
• Your address, telephone number, and email address.
• Your physical or electronic signature.

Fecundfig will remove the infringing posting(s) subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

16. Special Offers, Updates, and Policy Changes

We will occasionally send information regarding our products and services, including educational offers and our newsletter, to our customers and prospective customers. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Modified” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates. Your continued use of the Website after the date a revised Privacy Policy is posted constitutes your acceptance of the changes. If you prefer not to receive marketing communications from us, you may opt out at any time by using the unsubscribe mechanism in our emails or by contacting us at legal@fecundfig.com.

17. Governing Law and Dispute Resolution

This Privacy Policy, and any dispute or claim arising out of or related to it, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of, or related to, this Privacy Policy shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida, in each case located in Miami-Dade County, Florida. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

The parties hereby irrevocably waive their respective rights to a trial by jury in any action or proceeding arising out of or related to this Privacy Policy. At the Company’s election, any dispute may also be submitted to binding arbitration in Miami-Dade County, Florida, administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

18. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to resolve a complaint regarding our data practices, please contact us at: